Last Updated: Sept 30, 2025
A confirmation text or email will be sent upon booking. This is followed by a pre-appointment checklist outlining preparations for your service. Upon completion, a completion notice and satisfaction survey will be sent.
All services included in a package are listed under the **Services** section of our website. Any additional add-ons will be included only if requested and confirmed prior to service. Prices are subject to change based on the final condition of your vehicle. A **Heavy Soiling Fee** will be assessed and applied prior to the commencement of the job for vehicles requiring extra time and product.
The client must ensure a safe space is available for our team to work, along with access to water and electricity to run our equipment. We utilize an on-board filtration system; therefore, hard water is not a concern.
Prices listed on the site are a base starting price. Final quotes may be adjusted upon in-person inspection, especially for vehicles with excessive dirt, pet hair, or oxidation. **Payment is due upon completion of service.** A **50% deposit** is collected to confirm your appointment. Acceptable payment methods include e-transfer (to be made to afterhoursautomotivedetailing@gmail.com), cash, or credit card. Please note that a service fee will be applied for all credit card payments. E-Gift cards purchased from Afterhours AD will also be accepted; a service fee applies to the purchase of e-gift cards by the service provider.
A minimum of **48 hours notice** is required for all cancellations or rescheduling requests. Any cancellation or no-show within the 48-hour period will result in the forfeiture of the 50% deposit.
In the event of inclement weather, our team will proactively reach out to you to reschedule your appointment. This policy is in place to ensure we can provide the highest quality service possible.
We are not responsible for any pre-existing damage or malfunction of faulty parts, including but not limited to paint chips, non-factory antennas, loose trim, or old window tint, that may become apparent during or after cleaning. We highly recommend you notify our staff of any known issues prior to service. All vehicles will undergo a thorough walk-through with photographic and video documentation of the vehicle's state prior to service commencement.
All personal valuables must be removed prior to your appointment, as stated in your pre-appointment checklist. This includes all personal valuables, cash, and sensitive items. We are not responsible for loss or damage to items left in the vehicle. Any items left within the service area of the vehicle will be considered garbage and removed to ensure the highest quality standards are met. If items must remain in the vehicle, we kindly ask you to place them in a sealed bag, away from the services area, and notify our team that the bag is not to be removed or classified as garbage.
All of our ceramic coatings hold a **2-year warranty** when the vehicle is enrolled in our required **maintenance plan**. This requirement ensures the coating receives proper care and adheres to the manufacturer's standards. **During the initial curing time, the coating must not be exposed to water for a minimum of 72 hours.** If the prescribed aftercare or the initial curing instructions are not followed, the coating may fail prematurely and will not be covered under our warranty plan.
Client data collected includes name, phone number, email, and vehicle type. This data is used to offer better plans to our loyal customers, as well as for tracking service reminders. Customers enrolled in our Wash Club plans are subject to data collection for service records to ensure we meet the service period and for sending reminders. Ceramic Coating customer data is specifically used for warranty purposes. **No data is sold, and all information is secured.**
All vehicles may be photographed or filmed for social media and marketing purposes. No personal information will be shared alongside this content. You may **opt-out** of content being shared online; however, our staff is still required to capture media for the internal vehicle condition checklist and documentation.
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